Privacy Policy

Effective Date: 01/03/2025

Welcome to Wood Barrow. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with UAE laws and regulations, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, email address, phone number, and address.

Transaction Data: Payment details, billing information, and purchase history.

Technical Data: IP address, browser type, device information, and website usage details.

Marketing & Communication Data: Preferences in receiving marketing materials and customer feedback.

2. How We Use Your Information

We use your data for the following purposes:

To provide, operate, and improve our services.

To process payments and transactions securely.

To comply with UAE legal and regulatory requirements.

To communicate with you regarding orders, inquiries, and customer support.

To send promotional and marketing materials (with consent where required).

To enhance website security and prevent fraudulent activities.

3. Sharing and Disclosure of Data

We do not sell your personal information. However, we may share your data in the following cases:

Legal Compliance: When required by UAE authorities to comply with laws or regulations.

Third-Party Service Providers: With payment processors, delivery services, and IT support, ensuring they comply with UAE data protection regulations.

Business Transactions: In case of mergers, acquisitions, or company restructuring, ensuring continued data protection compliance.

4. Data Security Measures

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, secure payment gateways, and restricted data access.

5. Your Rights Under UAE Law

Under the PDPL, you have the right to:

Access Your Data: Request a copy of your stored personal information.

Correct Your Data: Request corrections to inaccurate or incomplete information.

Withdraw Consent: Opt-out of marketing communications at any time.

Request Deletion: Request deletion of your personal data where applicable under UAE law.

6. Cookies and Tracking Technologies

We use cookies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Cross-Border Data Transfers

If your data is transferred outside the UAE, we ensure compliance with UAE data protection regulations and take necessary safeguards to protect your information.

8. Contact Us

For any privacy-related concerns or requests, you can contact us at:

Wood Barrow

Al Jurf, Ajman, UAE

info@woodbarrow.com

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal requirements or business changes. We encourage you to review this policy regularly.

By using our services, you consent to the collection, use, and processing of your personal data as described in this policy.